By John Gehner

1. Approach vendors with an open mind
Suppliers emphasize the expanded functionality of today’s equipment and their game-changing capabilities. Innovation requires the long view and a bit of imagination. Don’t let price sheets distract you from new possibilities.

2. Take full advantage of training opportunities.
Education typically goes hand-in-hand with the installation of new equipment. However, suppliers offer training throughout the life cycle of products. Make the most of on-site visits, webinars, videos and trade show visits.

3. Implement front-line staff recommendations.
Employees who are directly responsible for fabrication, installation, and other “on the ground” work possess a wide range of expertise and experience. Solicit their input routinely and your operation will enhance its output.

John Gehner is a freelance writer and editor based in Atlanta, Ga.