Interview by Sigrid Tornquist

What is your proudest moment?

For instance, we supplied an air-pressure mattress to an ederly woman who was confine to her bed. After she died, her family told us that even at the end, her skin was beautiful—she had no bedsores because of our product.

What is your business philosophy?

We are not doing business only to please ourselves; everyone should be happy—the customers, the suppliers, the employees. This is very important.

What is your business strength?

Advertising, promotion and researching of new materials. And we design and develop original technology with our customers.

What is your industry prediction?

I think there will be a decrease in demand for our products because the population is beginning to decrease. Eventually we will have to expand our company products into other areas.

Sigrid Tornquist is a freelance author and editor based in St. Paul, Minn.